Report an Outage
Our mobile app and TextPower are the fastest ways to report an outage. Both record your outage into the system the moment you enter it.
Storm Restoration Update
Updated X:XX x.m. | Month Day, Year
No widespread outages are affecting our system right now. If your power is out, report it and a crew will head your way. During a major storm, this space serves as our web hub for timely updates. Every update will have a timestamp and indicate when the next one is expected.
Report an Outage
Our mobile app and TextPower are the fastest ways to report an outage. Both record your outage into the system the moment you enter it.
Please do not report an outage on social media. We watch our pages closely during storms, but a comment or a message does not create a service order and will not send a crew.
Important Safety & Outage Information
We understand that some customers depend on electrically powered medical or life-support equipment, and we recognize the challenges extended outages may present. Customers should follow their emergency preparedness plans and use backup power or alternative arrangements as needed. If you are experiencing a medical emergency, call 911 immediately.
Always assume a downed power line is energized and dangerous, even if you don't see a spark or flame. Never touch a downed line or anything it may be contacting, including trees, fences, vehicles or standing water.