Outage Center

 

Severe storms and natural disasters can cause a variety of electrical safety hazards in and around our homes. Lightning, downed power lines, and floods are just a few of the serious safety concerns associated with storms. Unfortunately, many of these electrical safety hazards remain long after the storm itself has passed.

To help protect you from storm-related electrical hazards, the Electrical Safety Foundation International (ESFI) and Blue Ridge Electric Cooperative are providing answers to common storm safety questions.

What to Do During a Power Outage

Check to see if your neighbors still have electricity.

If your neighbors have electricity, the problem could be inside your home. Check your main fuses or circuit breakers to see if they have blown or tripped. If your neighbors do not have electricity, call your electric supplier. A repair person will be dispatched as quickly as possible. Your supplier should also be able to tell you if it will be an extended outage.

Unplug appliances with electronic components, such as microwaves, televisions, and DVD players. This will help eliminate damage to your appliances from voltage surges when the electricity is restored. Wait a few minutes before turning on these appliances when the electricity is restored. This will reduce demand on the power supplier’s electrical system.

If you use a standby generator, be sure it has been installed and wired properly. If improperly installed, a generator could cause dangerous conditions for utility employees working to restore power.

Check the basement periodically for flooding. Never step into a flooded basement or room if water may be in contact with electrical outlets, appliances, or cords.

Storm Emergency Kit

  • Flashlights with fresh batteries.
  • Matches for lighting gas stoves or clean burning heaters.
  • Wood for a properly ventilated fireplace.
  • First aid kit, prescription medicines, and baby supplies.
  • Food that can be kept in coolers and a manual can opener.
  • A non-cordless telephone and/or fully charged cellular phone.
  • Three day supply of bottled drinking water (one gallon per person per day).
  • Battery-powered emergency lights and radio.

Lightning

  • Move to a low point. Lightning hits the tallest available object, so get down low in a crouched position if you are in an exposed area.
  • Stay away from trees.
  • Avoid metal. Don’t hold onto metal items like bats, golf clubs, fishing rods, tennis rackets, or tools. Stay away from metal sheds, clotheslines, poles, and fences.
  • Stay away from water, including pools, lakes, puddles, and anything damp—like grass.
  • Don’t stand close to other people. Spread out.

Not necessarily, but sometimes. If you feel a tingling sensation or your hair stands on end, lightning may be about to strike. Do not lie down. Instead, crouch down, tuck your head, and cover your ears.

Slow down and use extra caution. If possible, pull off the road into a safe area. 

Do not leave your vehicle during a thunderstorm. A vehicle is considered safe during a thunderstorm if it is fully enclosed with a metal top such as a hard-topped car, minivan, bus, truck, etc. While inside a safe vehicle do not use electronic devices, such as radio communications.

Follow these indoor lightning safety tips to help keep your family safe inside while it’s storming outside:

  • To avoid lightning strikes, stay away from windows and doors.
  • If possible, unplug electronic equipment before the storm arrives. Avoid contact with electrical equipment and cords during storms.
  • Avoid contact with water and plumbing, including sinks, baths and faucets.

Use corded telephones only for emergencies. You can use cordless or cellular phones.

Doghouses are not lightning-safe, and chained animals can easily become victims of lightning strikes. You should bring your pets inside to protect them.

Power Lines

If you see a downed power line, move at least 10 feet away from the line and anything touching it. The human body is a good conductor of electricity.  Notify the local electric utility as soon as possible.  Treat all power lines as if they are energized until there is certainty that power has been disconnected.  Power lines do not have to be arcing or sparking to be live and dangerous. 

The proper way to move away from the line is to shuffle away with small steps, keeping your feet together and on the ground at all times. This will minimize the potential for a strong electric shock. Electricity wants to move from a high voltage zone to a low voltage zone—and it could do that through your body.

If you see someone who is in direct or indirect contact with the downed line, do not touch the person. You could become the next victim. Call 911 instead.

Do not attempt to move a downed power line or anything in contact with the line by using another object such as a broom or stick. Even non-conductive materials like wood or cloth, if slightly wet, can conduct electricity and then electrocute you.

Do not drive over downed power lines as snagging a line could pull down a pole or other equipment and cause other hazards.

If you are in your car and it is in contact with the downed line, stay in your car. Tell others to stay away from your vehicle.

If you must leave your car because it’s on fire, jump out of the vehicle with both feet together and avoid contact with the live car and the ground at the same time. This way you avoid being the path of electricity from the car to the earth. Shuffle at least 40 feet away from the car.

Water is a good conductor of electricity. Any amount of water—even a puddle—could become energized. Be careful not to touch water—or anything in contact with the water—near where there is a downed power line.

Flooded Areas

Never step into a flooded basement or room if water may be in contact with electrical outlets, appliances, or cords.  Never use electric appliances or touch electric wires, switches, or fuses when you are wet or standing in water.

Do not use electrical appliances that have been wet until they have been examined by a qualified service repair dealer. Electrical equipment exposed to water can be extremely dangerous if re-energized without proper reconditioning or replacement. 

Electrical items, such as circuit breakers, fuses, ground fault circuit interrupters (GFCIs), receptacles, plugs, and switches, can malfunction when water and silt get inside. Discard them if they have been submerged. Have a licensed, qualified professional replace them.

Ocean water and salt spray can be particularly damaging to electrical equipment due to the corrosive and conductive nature of the salt water residue. Damage to electrical equipment can also result from exposure to flood waters contaminated with chemicals, sewage, oil, and other debris. 

No matter what caused the flood, electrical appliances should be examined by a qualified service repair dealer before being re-energized, and electrical items that were submerged should be discarded and replaced by a licensed, qualified professional.

Yes—downed power lines or submerged outlets from adjacent homes could energize the water. Use extreme caution when entering any flooded area.

Wet Electrical Equipment

Yes—they still apply.  Do not use electrical appliances that have been wet until they have been examined by a qualified service repair dealer. Water can damage the motors in electrical appliances, such as furnaces, freezers, refrigerators, washing machines, and dryers.

The National Electrical Manufacturers Association (NEMA) has produced a brochure, Guidelines for Handling Water Damaged Electrical Equipment, for use by suppliers, installers, inspectors, and users of electrical products to provide advice on the safe handling of electrical equipment that has been exposed to water. Download the NEMA brochure for more information.

Portable Generators

Make sure you know how to operate the generator safely.  Unsafe operation can threaten you, your family, neighbors and even the linemen working to restore power.  Unsafe installation or operation may also result in a lawsuit and your insurance may not cover your liability. 

ESFI strongly recommends that a licensed electrician install home generators to ensure they meet all local electrical codes.

Also, make sure your generator is properly grounded in accordance with the manufacturer’s instructions.

Do not connect generators directly to the household wiring unless an appropriate transfer switch has been installed by a licensed, qualified electrician. 

Without the proper transfer switch, power provided by the generator can “backfeed” along the power lines, creating a significant electrocution hazard for anyone coming in contact with the lines, including lineworkers making necessary repairs.

Never operate a generator inside your home or in any other enclosed—or even partially enclosed—area. Generators very quickly produce carbon monoxide, which can easily enter your home. 

Generators should only be operated outside a home to prevent toxic and potentially deadly exhaust from entering a home.  Keep them away from children and pets.

Place the generator on a dry surface under an open, canopy-like structure. Do not operate the generator in wet conditions or where there is standing water.

Opening windows or doors or using fans does not provide adequate ventilation to prevent the build-up of carbon monoxide. Generators must be located outside a safe distance away from your home’s windows, doors, and vents, through which carbon monoxide can enter your home.

Preliminary research from the Centers for Disease Control and Prevention (CDC) and the National Institute of Standards and Technology (NIST) indicates that even 15 feet from the home is too close to operate a generator safely.

Remember your neighbors, too. Keep your generator a safe distance away from their homes as well.

Carbon monoxide (CO) is a poisonous gas that is created when common fuels such as natural gas, oil, wood, or coal burn incompletely. This odorless, colorless, tasteless gas is often called the “silent killer” because it is virtually undetectable without the use of detection technology like a CO alarm. Extremely high levels of carbon monoxide can be fatal within minutes.

From 1999-2009, 542 carbon monoxide deaths associated with portable generators were reported to the Consumer Product Safety Commission (CPSC).

More than 80 percent of carbon monoxide deaths related to portable generators occurred in the home, often resulting from operation of a portable generator within the living space of the home, including the basement, closets, and doorways.

Symptoms of carbon monoxide poisoning may include fatigue, shortness of breath, drowsiness, headache, and nausea. Get to fresh air right away if you feel dizzy or weak while running your generator.

Make sure that there is at least one battery-operated or battery-backup carbon monoxide alarm in your home. Test it before using your generator.

No. Keep children and pets away from portable generators at all times. Also be sure to store generator fuel out of reach of children.

The capacity of generators varies. Follow the manufacturer’s instruction carefully. Do not overload the generator. 

Connect appliances to your portable generator after it has been started.  Use only three-prong plugs that allow connections to be grounded. 

Be sure to use a heavy-duty extension cord rated for the wattage of the load being connected.  When the generator is no longer needed, allow it to cool down before storing it.  

Unplug all appliances from the generator before shutting it down. Turn the generator off and let it cool down before refueling. Refueling the generator while it is running is a significant fire hazard.