FAQ

Outage FAQs

Outage Frequently Asked Questions

Severe storms and natural disasters can cause a variety of electrical safety hazards in and around our homes. Lightning, downed power lines, and floods are just a few of the serious safety concerns associated with storms. Unfortunately, many of these electrical safety hazards remain long after the storm itself has passed.

Power Saver Rewards FAQ

FREQUENTLY ASKED QUESTIONS

What is Load Management?

Load Management uses a small control switch which cycles power to an appliance or motor. This switch is connected to your appliance. You voluntarily give Blue Ridge Electric Cooperative the permission to interrupt power for short periods of time in exchange for a monetary bill credit.

Mobile App FAQ

Mobile App FAQ's

Is my phone supported?

Our Mobile App is supported on the following platforms:
  • OS 7.0 and above (iPhone, iPod touch, and iPad)
  • Android 2.3.x and Android 4.x.x

Is the Mobile App secure?